What is one of the main benefits of proper change management?

One of the main benefits of proper change management is the reduction in potential service disruptions. Effective change management processes ensure that any changes to systems, processes, or services are planned, tested, and implemented in a controlled manner. This careful management minimizes the chance of unexpected issues arising during or after the change is made, which can lead to service interruptions or degraded performance.

By engaging stakeholders and following a structured approach, organizations can anticipate potential challenges and create contingency plans, allowing for smoother transitions during changes. This proactive approach not only preserves the quality of service but also builds trust with users and stakeholders, as they experience fewer disruptions. This is critical for maintaining productivity and user satisfaction in any IT environment.